Confirm orders. Improve deliveries.
Reconfirm helps online stores and shipping companies confirm orders through WhatsApp before dispatch. Capture confirmations, cancellations, and rescheduling requests in one workflow.
Try it. Tap a reply as the customer.
Every reply becomes a decision your system can act on.
Confirmed
The order is released to the courier.
customer.confirmedRescheduled
The new delivery date lands in your system.
customer.rescheduledCancelled
The shipment stops before it costs you anything.
customer.cancelledLive in three steps.
Connect
Link your Shopify, WordPress, Easy Order or Salla store, or send deliveries through the API.
Message
Reconfirm contacts each customer on their channel and asks one clear question.
Decide
Confirm, cancel and reschedule replies reach your system, so you ship on facts.
For e-commerce
Confirm the order before it leaves your store. Customers who cancel never turn into return costs.
- Pre-shipment order verification
- Responses synced to your store
- Fewer failed deliveries
For shipping companies
Learn who will confirm, cancel or reschedule before the courier is on the road.
- Simple API, live in a few steps
- Webhook responses to your system
- Fewer unsuccessful attempts
Questions about Reconfirm
What is Reconfirm?
Reconfirm is an order confirmation platform that helps online stores and shipping companies collect customer decisions before dispatch or delivery.
Who is Reconfirm for?
Reconfirm serves e-commerce merchants who want to verify orders before shipping, and shipping companies coordinating deliveries with customers.
How does order confirmation work?
An order enters the confirmation workflow through a connected store, the API, or a CSV import. The customer receives a WhatsApp message and can confirm, cancel, or request another delivery date. Your team can view the decision in the dashboard.
Which integrations are available?
Reconfirm provides integrations for Shopify, WooCommerce, and Easy Orders, along with an API and CSV import. Contact the Reconfirm team to configure the integration for your business.
Can I receive decisions in my own system?
Yes. Your integration can read an order through the API or receive a signed webhook when a customer decision is recorded.
How much does Reconfirm cost?
Reconfirm offers custom pricing for online stores and shipping companies. Contact the team with your order volume and workflow to discuss the appropriate setup.